Customer Happiness Is Our Top Priority
Our goal at Leather Fashion is to ensure that our customers have a seamless online shopping experience. Because of this, we have a simple return and exchange policy.
You can return or exchange your jacket within 15 days.
After you receive your jacket, you have 24 hours to get in touch with our staff to request an exchange or refund. Return it back for a replacement. If approved by our staff, you must return the jacket to our warehouses for a refund and exchange.
If the product is damaged or does not match the description on our website, a service charge of 0% of the order cost will be imposed. The remaining sum will be reimbursed to your original payment method as soon as the jacket arrives at our warehouse. (excluding, if paid, the shipping price)
Order Cancellation
You can cancel your order within 24 hours of placing it. If you decide to cancel your order during this period, there will be no fees. After this, your order may be processed, and a 25% service fee will be applied.
Defective Product
If you receive a defective product from us, you are eligible for a replacement. Just send an email to info@theleatherfashion.com with your order number, a description of the flaw, and a picture of the issue. Our customer service representative will contact you and offer additional support.
An Issue In The Size
Be sure to select the right jacket size. If our staff committed the error, we can exchange the size; if the customer made a mistake by selecting the incorrect size, there will be no exchange. If our team approves the exchange, they will get in touch with you to discuss next steps. You must send an email to info@theleatherfashion.com in order to seek an exchange.
For Situations In Which An Exchange Or Return Is Not Possible Leather Fashion aims to provide the highest caliber of customer service. As a result, we offer you a simple exchange and refund policy.
- If we find a defect that was not our fault, there will be no exchanges or refunds.
- If we receive the item and discover that it does not comply with our policies, we will not address your complaint.
- If you wish to return something without a valid reason, there will be a fee for the cost of shipping. will be charged.
- custom-made Jackets cannot be returned because they are made to order.